At WENDY VOON, we aim to provide you with a beautiful high quality garment that makes you happy. We strongly encourage you to email us additional info regarding your body size and type to ensure that we get it right.
If for any reason you are not happy with your purchase you are welcome to return your item(s) for a refund or exchange.
PLEASE NOTE: We do not except exchanges on sale items.
Returns or exchanges are accepted on goods within 7 days of receipt of goods. Items not received within this timeframe will not be accepted. Item must be in the exact condition it was sent out in. It must not have been worn, altered or washed and all tags must be attached.
- purchase reference or packing slip,
- the reason of your return and
- whether an exchange or a refund is required.
Upon acceptance of request and at the sole discretion of WENDY VOON, items will either be exchanged, repaired; or, a refund or Credit Note of the purchase price will be arranged with you. Exchange, Credit Note or refund will be processed within 7 to 14 days on receipt of goods.
Return goods to: Wendy Voon, Unit 4/1-3 Ida St, Coburg North, Victoria, Australia 3058.
We do not refund shipping costs for goods returned, unless it is due to a fault in the garment. All exchanges will be posted out at the cost of the customer, Australian Customers please include a return reply-paid satchel with your item for exchange. We will not be responsible for any returned packages that are not sent via a traceable mail or freight method.